We have used Discover the World three times (Iceland, Finland and Newfoundland- we clearly like ‘lands!’).
Iceland was fabulous, Discover really looked after us from the moment we enquired through to the moment we got back home, everything was slick and easy and we had no issues at all.
Finland was also great, no issues at all from a travel perspective, but some of the hotels we had were a bit lower in quality to what we had expected (not that we’re snobs, but it was an expensive holiday and we paid for certain standards that we felt we hadn’t received.)
Then there was Newfie… a great country (the land of Christmas Trees!). Discover were keen to get a sale, and we were happy to go with it, but as soon as we paid, we felt a bit forgotten. We asked for the travel itinerary a week before we left as we hadn’t been given it.
We had booked activities cancelled prior to and during the trip, one we had to rebook ourselves, which we ended up paying more for than we had initially paid. The first hotel had no confirmation that Discover were paying, and so they took a £350 deposit from us- twice!- which was released back to us 10 days later (causing financial stress on our dream holiday).
We had a couple of hotels which were poor quality, and I wondered if Discover had been there at all to check these out. The sat nav and directions also left a lot to be desired- we got lost a lot as Newfoundland isn’t really a big tourist place (yet) so signage is poor.
Overall, what we loved so much about Discover when we first used them has now gone, and we felt that we were just a sale to them. Sadly, we shall not be using them again.
We also had a super disappointing time with Ocean Quest- paying for a 3hr snorkelling with Marine life adventure- to receive an 80min tour of two shallow coves - seeing jellyfish and starfish that we could have seen from the shore and paying £125 each for the privilege.
It sounds like I’m moaning here and I’m it, we had a fantastic time in a fantastic country- the Newfie’s are friendly, welcoming, funny and hospitable, the food was good, most hotels were amazing (Neddies harbour, Alt Hotel, anywhere in Trinity!), the Eco tours in trinity was fab and our adventures were brilliant.
We saw moose on the highway, coyotes on the shoreline, whales in the ocean, puffins, auks, merres, eagles and caribou.
But I think we’d have seen all these without spending a fortune going with Discover, and we should have gone in July not August!