Cookie Policy – Discover the World Education

What is a Cookie

A cookie is a small text file which is placed on your computer to provide information to help make the website work, or work more efficiently, to recognise your device the next time you visit and to collect information about your website browsing behaviour or previous transactions. This information can be accessed either within the same browsing session or at a later date, depending on the set duration of the cookie.

We use different types of cookies, some of which are essential for our website to work. All data held via cookies does not personally identify you. You can control the use of cookies in a number of ways, including via your browser settings. To find out more about cookies, including ways to adjust your device’s cookie settings, please visit

Please be aware that restricting cookies may impact on the functionality of the Discover the World website.

Cookies used by Discover the World

We use essential cookies in order to enable you to browse our website and use its features. Without these cookies many of the services you may require when using our website cannot be provided.

We also use performance cookies which allow us to analyse how visitors use our website, such as quantity of visits, where website traffic has come and to inform how we advertise to customers. This information is used to help us to better understand the interests of our users and therefore make improvements to the site, fix potential problems and tailor our marketing efficiently. These cookies are anonymous and do not gather information that can personally identify you.

The table below explains the cookies we use and why:

Performance Cookie Name Purpose
Universal Analytics (Google) __ga
These cookies are used to collect anonymous information about how visitors use our website, such as number of visitors, where visitors have come from and pages visited. This information is used to analyse the performance of our website and make improvements to the user experience. These cookies last from 30 minutes to 2 years
We use ResponseTap so that we can better understand when customers call us from our website. These cookies allow us track a visitor’s progress through our website over time to gain statistical information on calls made to our business from the website and improve these experiences where necessary. These cookies last from 30 minutes to 1 year.
Email Opens (Dotmailer) n/a We use cookies to track the browsing behaviour of contacts subscribed to our email. This is used for more personalised messaging and so that we can recommend the most relevant content.
Bing advertising cookies MUID
We use Bing Ads to promote our services on the Bing search engine. The cookies we use for Bing are to record transactions and previous website sessions. Any information that is gathered will remain anonymous and cannot be used to identify you. These cookies last up to 90 days. More information on cookies used by Bing advertising can be found here:
Live Chat (Talkative) n/a We use a Live Chat service to communicate with clients which uses cookies to measure how you use the website so it can be updated and improved based on your needs, including providing help during your interactions. Also to remember the notifications you’ve seen so that we don’t show them to you again. These cookies last up to 1 year.
Facebook fr
We use cookies for Facebook advertising to customise content that we show to people through Facebook adverts based on which website pages they have visited, or whether they have made an enquiry. We share information about the use of our site with our trusted social media, advertising and analytics partners. These cookies last from when you close your browser to 2 years. More information on cookies used by Facebook advertising can be found here:
YouTube PREF*
We embed videos from our official YouTube channel using YouTube's privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. These cookies can last up to eight months. These cookies last from when you close your browser to 2 years. More information on cookies used by YouTube can be found here:
Google advertising cookies IDE
We use cookies to make our advertising more engaging, relevant and valuable. Sometimes these cookies are used to remember what website page a user has visited and whether they have made an enquiry or booking so we know when to stop advertising to them. Some of these cookies also allow Google to link user activity across devices. These cookies last from 10 minutes to 2 years. More information on cookies used by Google can be found here:
Feefo __cfduid
We use cookies for Feefo, our trusted reviews partner, to identify whether an enquiry has been made so that we can send relevant email communications requesting customer feedback.
CrazyEgg _ceg.s
We use a service called Crazy Egg to track website usage and the website pages that are most useful to improve our website experience for customers.
Hotjar _hjIncludedInSample We use cookies for Hotjar to learn about how people are using our website and to determine which content is useful and which is not to improve user experience.

Changes to this Cookie Policy

As and when necessary, changes to this Cookie Policy will be posted here. Where changes are significant, we may also email all our registered users with the new details, and where required by law, we will obtain your consent to these changes.

This Cookie Policy was last updated on 22nd May 2018.

If you have any queries regarding this Cookie Policy please contact