discover the world tailor made holidays2

How to Book

As a fully bonded tour operator with ATOL and ABTOT, and a member of ABTA, when you book your travel arrangements with us you are fully protected every step of the way thanks to our 100% Guarantee offering complete financial and consumer protection.

Speak to a specialist
Step 1 - Request a holiday quote

To make an enquiry or request a tailor-made quote, please

Visit our office
You are welcome to come to our offices and meet with one of our Travel Specialists to discuss your plans face to face. We ask that you make an appointment beforehand so we can ensure the most appropriate member of our team is available. Contact details and directions »

Our opening hours are:

  • Monday to Thursday: Friday: 8am to 6pm
  • Saturday: 9am to 5pm
  • Sunday: Closed
Step 2 - Make a booking

Simply call your Travel Specialist on their direct line or on 01737 214 250.

Having a valid travel insurance policy is a condition of travel with us. Should you wish to buy our recommended comprehensive travel insurance then simply advise your Travel Specialist at the time of booking.

Step 3 - Make payment & confirm booking

Payment by debit or credit card* can be taken over the phone at the time of booking by your Travel Specialist. Following payment, we will confirm your holiday booking with our travel partners. When your arrangements have been finalised we will send you a detailed final itinerary and depending on your holiday further literature to ensure you leave home fully prepared. Final documents are sent out 10-14 days before your departure.

* If you prefer to pay by cheque, please note that your holiday cannot be confirmed until the cheque has cleared.

Optional Extras & Upgrades

After your booking has been confirmed, if you would like to add any excursions to your itinerary, upgrade hotel rooms or book airport transfers, hotels or parking, simply contact your Travel Specialist. Subject to availability we will amend your holiday as required.

You can also book airport services like parking, hotels and lounges online. Book airport extras »

Essential Travel Advice
For the latest travel advice from the Foreign & Commonwealth Office (FCO) including health, safety, security and local laws, plus passport and visa information, check Please note that advice can change at any time, so we recommend that you register for FCO email notification of any changes.

Accessible Travel – travelling with a disability, or special needs

We offer a varied and wide range of holidays, tours and activities, some of which may not always be suitable for customers with reduce mobility or special needs.

We strive to meet the needs of every one of our clients and would welcome the opportunity to discuss the general suitability of any holiday to help you decide. Please telephone us on 01737 214 250 to discuss your plans, or complete our enquiry form for one of our travel specialists to contact you. We will be happy to obtain any further specific information that you may require in order to assess the suitability of the holiday for your own personal needs and to assist with this, would ask you to download and return the completed customer care form to our office so that our team is able to provide the best possible customer service from the outset of your holiday planning with us.


You may find the following practical guidance helpful for travelling with special or medical needs –